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The Customer Relations Specialist (Front Desk) is responsible for providing exemplary customer service to applicants, residents, landlords, vendors, and external stakeholders. This position will staff the front reception desk and foster a professional, welcoming and friendly environment. The incumbent achieves this by disseminating information to the public about affordab
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This is a professional position where you will partner with hiring managers, recruiting teams, staffing partners, and leadership to build and sustain a workforce in an ever changing environment. You will use your strong communication skills and expertise in recruiting and staffing strategy to collaborate with cross functional teams to manage and improve recruiting, hiring
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The Housing Opportunities Commission of Montgomery County ("HOC") is one of the nation's preeminent affordable housing finance agencies at the forefront of financing, developing, and preserving affordable housing. HOC is seeking a Program Assistant II Legal that will support the Legal Department, which includes HOC's Risk Management and ADA/504 Departments. The Program As
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of Contacts Personal contacts are to solve problems; to exchange and clarify information and to coordinate program activities. Physical Demands The work requires no unusual physical demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations m
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Policy Research Researching and drafting a memo analyzing how other local jurisdictions manage a particular policy or operational challenge. Working with operational divisions to assess the potential impact of a proposed legislative or regulatory change. Assisting in the planning and execution of a policy roundtable with HOC and other housing agencies to share information
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Strategic Leadership Develop and implement a clear procurement strategy in line with the Agency's objectives and budgetary considerations. Provide guidance and support to the procurement team, fostering a culture of excellence, collaboration, and continuous improvement. Stay updated with industry trends and best practices to enhance the procurement process. Procurement Ma
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This position promotes the following Recordation funded programs; the Move Up Initiative (MUI), the Community Choice Home (CCH) programs and the Youth Bridge Initiative (YBI). Provides technical assistance regarding eligibility criteria, certification process ease compliance and other program requirements. Responds to inquiries from landlords. Performs monthly and quarter
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This is a professional staff position responsible for administrative support to the Chief Human Resources Officer with general operations support to the Human Resources Department. An employee in this position will provide administrative and technical support as assigned. An employee in this class applies knowledge of the principles/practices, and established policies or
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This position will serve as a lead worker and assist Housing Specialists in the application of the Housing Choice Voucher Program Regulations. This position requires knowledge of Federal, State and local rules and regulations governing subsidized housing and HOC programs. The incumbent will maintain a caseload of specialized programs within the voucher program, including
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This position is responsible for financial analysis, financial modeling, underwriting and portfolio management support functions within a major multifamily affordable housing mortgage and bond portfolio. The position supports the multifamily underwriting function by preparing financial analyses, monitoring work flow and administration of the financial aspects related to u
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This position provides case management, counseling and referral services to participants in the Family Self Sufficiency program. Counselor will conduct skill assessments using software package and assist program participants with establishing long and short term goals. Provide participants with education/job training resources and job readiness skills. Counselor must have
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Determine eligibility and continued participation for HOC Housing Choice Voucher applicants and families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases requests, negotiating rent amounts with landlords. Completing data entry, advising participants and landlords of program rules and regulations. Provide custom
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Assisting Participants Explain the program to new participants Helps participants complete the Participant Registration Forms Acquaints participants with other people Informs participates about site policies and procedures Site/ Administrative Duties Available at the site before, during and after the meal Oversees the activities of volunteers Post a menu at the site and p
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Determine eligibility and continued participation for HOC Housing Choice Voucher applicants and families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases requests, negotiating rent amounts with landlords. Completing data entry, advising participants and landlords of program rules and regulations. Provide custom
Posted Today
This is a professional position responsible for all Division training in customer service, program procedures and practices. The position conducts new staff member orientation and refresher trainings in customer service, specific program requirements, technology, and community resources. This position requires knowledge of the Federal, State and local laws and regulations
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