We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Our National Consulting Operations team is expanding and seeking to add a Delivery Assurance Coach. The Delivery Assurance team assists both internal and external clients with project delivery and compliance to ensure proper procedures and protocols are in place and identify any potential project risks. The Delivery Assurance Coach will have a broad consulting and delivery background, along with the ability and desire to coach and mentor others.

Responsibilities:

• Provide independent and objective project oversight
• Ask the right questions to recognize and guide early detection and response to project risks and issues to minimize project delivery problems
• Conduct monthly project review meetings with Project Managers (PM's) and Engagement Leaders and update the DA Dashboard
• Guide project teams and ensure the PM's and Architects understand project status (including financials) and solution health and readiness
• Conduct on-site reviews as needed for complex and/or troubled programs and projects including meeting with the Client as required to gather their input and provide readouts on project status and solution health and readiness

• Offer knowledge and expertise to help teams develop and improve skills and apply best practices
• Enhance delivery performance to deliver improved results
• Offer advice and guidance to Project Teams, RSM Management and Client Teams
• Build trust and collaboration
• Facilitate difficult conversation and management intervention
• Deal confidently with complex business and technical problems
• Anticipate problems and provide solutions for both the client and RSM teams

• Review SOW's, weekly status reports and metrics, project plans, key milestones, financials (i.e. Walk through Actuals, ETC, EAC, Variance), and assess project status using standard metrics

Required Qualifications:

• Bachelor's degree in management information systems, computer science or accounting
• 7-10 of related work experience as a Program or Project Manager on complex IT engagements
• Experience leading at least one complex project, ideally 9+ months in length
• Broad IT expertise including working knowledge of financial and ERP systems, technology infrastructure trends, IT governance/management and IT internal controls
• Strong communication, presentation, project management, and business development skills
• Strong writing, research and analytical skills
• Strong self-motivation with the ability to work in a dynamic, time-sensitive environment with varying deliverables and changing requirements
• Demonstrate a strong sense of leadership
• Deal confidently with complex business and technical problems
• High energy self-started
• Results oriented, "hands on," action oriented
• Highly respected people leader
• Encourage others to strive for continuous improvement?
• Ability to confidently deal with complex business and technical problems
• Rapidly establish credibility at all levels within RSM
• Exceptional executive presence and professionalism which commands the respect of colleagues and subordinates
• Possess the highest level or professional and personal honestly, integrity and ethers

Preferred Qualifications:

• PMI certification a plus
• Master's degree in information technology and or MBA a plus

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.