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Job Description

FIS Global is engaged in developing, marketing, and supporting software and services solutions to a broad range of financial services institutions. The FIS Enterprise Account Management Team is a senior level, horizontal sales force that is tasked with developing and growing the FIS Global full relationship with a set of named clients within the Financial Services sector. The business is seeking a Head of Enterprise Account Management to lead a team of 8 to 10 people focused on our top accounts reporting to the SVP of Enterprise Account Management.

Position Overview:

VP - Enterprise Account Management is a high-profile position at FIS that has prominent visibility both internally and externally with senior level executives. The VP - Enterprise Account Management is responsible for working with the Enterprise Account Managers and Segment Account Managers on initiatives to drive growth, retention and overall client satisfaction through account planning, opportunity development, sales and revenue retention. The team is focused on the top accounts across all FIS services and is accountable for FIS performance for our most strategic clients.

The post-holder will be accountable for the following:

• Attain and exceed your team's annual sales, renewal and revenue targets.
• Grow and manage pipeline based on your team's sales targets and defined performance goals
• Achieve revenue retention goals (maximizing renewal values while minimizing attrition rates)
• Leading your team, and directly engaging named accounts to develop and expand executive relationships.
• Development and retention of Enterprise Account Manager team based on FY budgets.
• Maintain consistent pipeline of candidates for Enterprise Account Manager roles.

Responsibilities include:

• Working with your team and sales on overall pipeline and forecast, ensuring timely updates and reporting when consulted.
• Assisting with and conducting sales campaigns with your team
• Appropriately leveraging company resources and senior executives to achieve sales and revenue objectives.
• Regularly engage with senior sales and business leadership on progress against defined objectives, business opportunities, and needs of your team and customers.
• Coach and support team, and where appropriate, directly lead active engagement in negotiating and bringing sales to a successful conclusion.
• Development and support of Account Planning to further understanding of the client's strategy, development of C-level relationships, and coordination of a high touch relationship between FIS executives and the accounts, and issue resolution leadership.
• Ensure quality customer relationship management includes demonstrating customer-sensitive practices within accounts to support trust in FIS and advance our account presence.
• Actively work with recruiting and your network to attract high caliber candidates

What you bring:

• Knowledge of products, solution or service offerings as well as competitor's offerings to be able to position FIS to sell large solutions.
• Understands the industry and market in which key accounts are situated and integrates this knowledge into insight-based selling.
• The ability to train and educate others.
• Focus on delivering results.
• Account planning and sales forecasting skills.
• Inspires accountability and teamwork.
• Ability to work in a large, multi-faceted organization.
• Focused on growth through innovation.
• Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities.
• Demonstrates leadership and initiative in successfully driving specialty sales in accounts. Experience:
• Minimum 10 years of successful sales in the financial services industry.

Added bonus if you have:

• Minimum 12+ years of successful management experience in the financial services industry.
• Extensive experience within the software and services sector
• Experience with strategic account management into large complex accounts
• Well-versed in effectiveness techniques and strategies for running enterprise account management programs.

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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