The change management lead collaborates closely with program teams (e.g., design, user experience, development) to advise on change management across a Scaled Agile Framework (SAFe) software modernization effort. The change management lead develops the change management approach to software transition projects, identifies changes that will affect users based on development and design plans, integrates those findings into concrete plans, develops transition schedules and roadmaps, and assists in developing communications and training products. The change management lead advocates for and conducts user research and analysis, serves as an advocate for the user throughout the project lifecycle, and works to ease user burden when software changes occur.
Duties may include, but are not limited to
Education:
Skills:
Experience:
Work Environment: The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location.