In conjunction with unit management, this individual will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations. Key Responsibilities Ensures optimal customer service and client satisfaction Provides cost effective management that meets and exceeds stated expectations Assists in the responsibility for all operat

This position is the acting liaison, coordinating accommodations before arrival throughout the patient and family stay at the Johns Hopkins Hospital. Emphasis will be placed on reservation and registration management of housing including gathering all necessary patient / caregiver information, updating the property management system, patient education, and resources, and